Monday, October 6, 2008

My Pentax Dilemma

So, I got my first DSLR in June a Pentax K10D. I was really excited about this purchase and a little intimidated too! I have a Pentax SLR and some lenses and filters for it and have enjoyed using. I had found Pentax to be good to deal with when problems arose so I was fairly confident in this purchase. I didn't have a lot of time to play around and get used to the camera at first, my twins 2nd Birthday came along and a party needed to be planned etc. And being summer, I was taking more pictures outside than in, so I did not notice right away that the flash was not firing. When it didn't I figured it was not needed. By the time I did notice it was getting close to a month owning the camera. I went onto a K10D forum and asked a few questions, still figuring I was doing something wrong. The people on there told me it sounded like it was the camera! So I took it right in to the place I bought it (London Drugs) and they checked it out and said it was definetly the camera, not anything I was doing. Unfortunately I did not save the box the camera came in! Grrr, otherwise they would of tried replacing it. Actually they did look into this but weren't able to find one as this model is discontinued. So off to Pentax the camera went. I really fully expected the camera to be replaced. After all it was new and did not work when I bought it. Our holidays came and went and I didn't have my camera, 6 weeks came and went and still no camera and no word from Pentax except to say they had received it. Now we are at almost 7 weeks and I am getting ticked. So this morning I go into London Drugs when they open and while I was there a call was put in too Pentax, apparently the camera has been fixed and is on enroute to me. The part that I disliked about this was *FIXED*. Who wants to have spent this kind of money on a fixed camera! London Drugs says they want to make it right with me. I am not sure what they can do at this point. I have to say that London Drugs is one of the best places to buy your electronics from. I have had them stand behind me and help me out more than once with products.
So I am not sure what the outcome of this is going to be. I know I am very disapointed and some thing that was so exciting for me has become a huge hassle. I am very disapointed in Pentax for this.... I do like the camera though :(


Clane Gessel said...

Oh no! That's awful, sorry that happened. Next time buy a Canon :)

Clane Gessel said...

Thank you for the kind words!!!